“Going the extra mile”

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Frequently Asked Questions

Miles Beyond Logistics' FAQs provide quick answers to common questions, making it
easy for clients to understand our services and improve their experience with us.

Upon your parcel being collected or delivered, you will receive a notification via email, updating you on its current status. This ensures that you are always aware of where your shipment is and when you can expect to receive it.

We specialize in providing comprehensive transportation solutions for a wide range of products. Whether it’s plant material, animals, or any other type of item, we have the experience, resources, and expertise to handle all of your transportation needs. Our team of professionals is equipped to handle even the most challenging and unique shipments, ensuring that your goods are delivered safely and efficiently. Our focus on quality and customer service ensures that your items are transported with the utmost care and attention to detail.

Miles Beyond works with their own meticulous and accurate processes and systems, as we work with a detailed orientated items and clientele. This allows us to take on large volumes with extreme accuracy.

Miles beyond offers a comprehensive insurance, which covers all your items and/or freight costs. We understand the importance of ensuring that your valuable goods and shipments are protected during transit. That’s why we offer a comprehensive insurance coverage that safeguards all of your items and/or freight costs, providing you with peace of mind during every step of the transportation process. Our insurance policy is designed to provide complete protection for your shipments, regardless of their value or size. Our team of experts will work with you to understand your specific needs and provide tailored insurance coverage that meets your unique requirements.

We understand the importance of staying informed about the status of your shipments. That’s why we offer a convenient courier division that allows you to track your parcel in real-time. With just your tracking number, you will be able to access all of the information you need about your shipment, including its current location and estimated delivery date. This ensures that you always know the whereabouts of your parcel, and can make the necessary arrangements to receive it.

At Miles Beyond, we understand the importance of securing your valuable goods and shipments during transit. That’s why we offer comprehensive insurance coverage that protects your interests and provides you with peace of mind. Our insurance policy offers a range of options, from replacement value coverage to full cost coverage, as well as freight cost coverage. Our team of experts will work with you to assess your specific needs and provide tailored insurance coverage that meets your requirements. With Miles Beyond, you can rest assured that your shipments are in good hands. Our commitment to excellence and comprehensive insurance coverage makes us the ideal choice for businesses and individuals alike who demand the best.